Update (5/15)
Serenity Zen is now OPEN. Conveniently book your next appointment with the button below.
Update (4/15)
Serenity’s mission is to provide a serene experience incorporating restorative bodywork that brings you to a state of balance. Although we’re unable to re-open our doors until 5/15, we wanted to continue serving our community by bringing our service to you.
Alternatively, if you’re looking for futuristic Massages powered by AI (entirely contactless), visit our sister store: Futureproof Wellness
Original Post (3/19)
At Futureproof/FP (Diamond Bar) and Serenity Zen/SZ (West Covina), we appreciate the trust you place in us and our people when you visit our Wellness Centers. We are here to serve you, and we want to share information with you about how we will continue to operate safely and effectively once we are permitted to re-open (5/15). Our thoughts are with anyone affected by the Coronavirus.
Taken 1/26/2018; Source: Serenity Instagram
Steps We’re Taking for your Health & Safety
As a precautionary step, hand sanitizer is available at the front of our wellness studios for use by both staff and customers, and we are conducting enhanced cleaning practices at both our locations. Staff has been instructed to sanitize any and all general public surfaces and we will have dedicated staff members cleaning doors, beds, and tables with CDC approved cleaning agents around the clock. (SZ/FP)
Face masks are mandatory for all staff throughout the entire duration of their shifts* (SZ/FP)
Although a 20 second hand lather with soap and water has always been part of our core standards studio-wide we are closely monitoring all hand washing stations and assisting our staff to make additional hand washing an added step to our daily routine. (SZ/FP)
Deep cleaning and disinfection (Ozone and UV) morning & evening (2x/day) (SZ/FP)
As a wellness center, we never allow anyone presenting as sick to work a shift and are encouraging taking the time off to recover if someone should show up coughing or with fever by sending them home immediately. (SZ/FP)
“One Use, One Wash”
All sheets and towels are washed immediately after every use (SZ)
All blankets and pillows are washed immediately after every use (FP)
Essential oil blend available containing blend of eucalyptus, peppermint, and melaleuca for antibacterial and antiviral properties** (SZ)
Futureproof Wellness (Diamond Bar)
Himalayan Salt Walls and Circulation System to Support Air Purification:
Dry salt therapy (aka halotherapy, ‘halo’ is Greek for salt) has been researched for the past few decades around the world with very positive results in relieving upper and lower respiratory conditions. In many countries, it is an approved therapeutic treatment covered by health providers.***
The coronavirus affects the respiratory and lung system and dry salt therapy has shown to provide symptomatic benefit such as in a clinical study conducted that focused on patients with cystic fibrosis. At Futureproof, our Himalayan salt walls diffuse the entire center with its beneficial minerals and negative ions which are circulated to promote a saline environment that is antimicrobial, stopping the growth and spread of microorganisms.****
hospital-grade disinfectant wipes used immediately after each session
Other Measures
We have asked our coordinators & therapists and encourage all members to support our efforts by adhering to the following protocols:
Stay home when you’re sick.
Wash your hands often with soap and water for at least 20 seconds, especially after touching your nose and mouth or visiting the restroom.
Avoid touching your eyes, nose, and mouth with unwashed hands.
Cover your cough or sneeze with a tissue and then discard the tissue immediately.
Disinfecting wipes and hand sanitizer are provided throughout our wellness centers for your convenience.
As of March 7, 2020 the Center for Disease Control and Prevention’s Current Risk Assessment of the Coronavirus states, “For most people, the immediate risk of being exposed to the virus that causes COVID-19 is thought to be low. The virus is not currently widespread in the United States.
As the situation evolves and for the full Risk Assessment, please refer to the Centers for Disease Control and Prevention: https://www.cdc.gov/coronavirus/2019-nCoV/index.html
*Masks have been mandatory for all therapists of Serenity Zen since 2017 as hygiene and cleanliness is one of our core values
**Reference Cited: https://www.tandfonline.com/doi/full/10.1080/02786826.2012.708948
***Reference Cited: https://www.healthline.com/health/halotherapy
****Reference Cited: https://health.usnews.com/wellness/mind/articles/2017-09-13/the-sweet-and-therapeutic-truth-about-salt-caves
Thank you for your continued trust in Serenity and Futureproof, your support in our Wellness Centers is greatly appreciated as we continue to find balance together as a community.
For all inquiries, reach out to us at: info@serenityzen.com
Sincerely,
Nicholas Shih
Studio Director
Serenity Zen/Futureproof Wellness